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Troubleshooting3 min readJuly 15, 2026
I can't login into my database. (Access denied)
Ganidu Sathishka
Support Engineer at CyberNex | 4+ years customer technical support
Step-by-Step Instructions
<ol><li>Make sure you do not copy extra spaces when copying the password from the panel.</li><li>When creating a database, leave the Connections From option at %. Do NOT touch it.</li><li>If you use PHPMyAdmin, choose the correct server in the server-choice dropdown.</li></ol>
Connections wildcard
The % wildcard allows connections from anywhere. Setting a specific IP will cause Access denied errors for your game server.
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