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Troubleshooting3 min readJuly 15, 2026
My FiveM server does not start (error)
Ganidu Sathishka
Support Engineer at CyberNex | 4+ years customer technical support
Step-by-Step Instructions
<ol><li>Verify you have entered a FiveM license code.</li><li>Check the status of your key on the CFX Keymaster - it must say Active.</li><li>Confirm you did not delete or overwrite the alphine folder. You should NEVER touch this folder.</li><li>If the alphine folder is missing, contact support for a reinstall.</li></ol>
Inactive keys
If your key shows Inactive on the Keymaster, the server will refuse to start. Generate a new key if needed.
Warning
The alphine folder contains required files to start your server. Do not upload anything into it.
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